Our Services

1. Personal Care

• Support with dressing, grooming, showering, toileting, and hygiene

• Assistance with eating and drinking

• Help with mobility (e.g. getting in/out of bed, transfers, moving safely)

2. Household Tasks

• Meal preparation and cooking

• House cleaning, laundry, and yard maintenance

• Shopping 

1. Access to Appointments & Community

• Support to attend medical and allied health appointments

• Assistance with joining local events, community groups, and leisure activities

2. Social Participation

• Support to connect with family and friends

3. Transport 

• Assistance with travel to and from appointments, social, or community activities​

1. Understanding and Using Your Plan

• Helping participants understand their NDIS plan, budgets, and funded supports

• Explaining how to use funding flexibly and effectively to meet goals

2. Connecting with Services and Supports

• Linking participants with suitable providers, community services, and mainstream supports

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1. New NDIS Application

• Guidance through the NDIS access request process

• Assistance with collecting supporting evidence, completing application form

2. Plan Review & Changes​

• Helping participants update goals, and demonstrate ongoing or changing needs

• Assistance to request plan changes when circumstances changes (e.g., new diagnosis, increased support needs)

3. ​ Internal Review (Review of a Decision)​

• Assisting to prepare for internal review when a participant disagrees with an NDIA decision about their plan

1. Culturally Responsive Care

• Our support workers fluent in English, Chinese (Mandarin & Cantonese), Vietnamese, and Malay provide care that is kind, respectful, and tailored to each participant’s cultural background and preferences

2. Clear Communication & Trust​

• Helping participants engage confidently in community, cultural, and social activities by providing language-matched support that values diversity

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