Terms & Conditions
Welcome to Joystep Pty Ltd (“Joystep”, “we”, “our”, or “us”). By accessing or using our website (www.joystep.com.au) or any related online content, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or submitting any information
1. General Use
The information provided on this website is for general informational and educational purposes only. While we make every effort to ensure the accuracy and currency of the content, we do not warrant that all information is complete, reliable, or up to date. Joystep reserves the right to modify, update, or remove website content at any time without notice.
2. NDIS and Service Information
Joystep provides disability support services under the National Disability Insurance Scheme (NDIS) framework. Any references to NDIS pricing, service categories, or funding are indicative and subject to the most recent NDIS Pricing Arrangements and participant plan approvals.
All services are delivered based on individual support needs, eligibility, and funding availability. Nothing on this website constitutes professional, financial, or legal advice. Participants should always consult their Support Coordinator, Plan Manager, or the NDIS directly for official guidance.
3. Privacy and Personal Information
Your privacy is important to us. Any personal information collected through forms, enquiries, or subscriptions is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect information only for the purpose of providing our services, improving our communication, and responding to your enquiries. By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.
4. Intellectual Property
All website content, including text, graphics, logos, icons, images, videos, and documents, is the property of Joystep Pty Ltd or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content without our prior written consent.
5. External Links
Our website may contain links to third-party websites or resources for your convenience. Joystep is not responsible for the accuracy, content, or privacy practices of those external sites. Accessing them is at your own discretion and risk.
6. Limitation of Liability
To the fullest extent permitted by law, Joystep will not be liable for any loss, damage, or injury resulting from your use of this website or reliance on any information contained herein.
7. Changes to Terms
Joystep may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are published constitutes your acceptance of those updates.
If you have any questions about these Terms and Conditions, please contact us at info@joystep.com.au.