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Our Blog


Unhappy with Your Support Coordinator? Here's How to Change
Not happy with your NDIS Support Coordinator? Changing providers may be easier than you think. Learn how to switch, what to check and how to keep your existing supports on track.
Nov 23 min read


NDIS Capacity Building Supports: What Can You Use Your Funding For?
Not sure what your NDIS Capacity Building funding can be used for? Learn what the different funding categories cover and how to make better use of the supports in your plan.
Oct 263 min read


Local Area Coordinator (LAC) vs Support Coordinator: What's the Difference, and Do You Need Both?
Already have a Support Coordinator? Find out whether you still need your LAC, how their responsibilities differ and who to contact when you need help with your NDIS plan.
Oct 214 min read


What Is an NDIS Local Area Coordinator (LAC) and How Can They Help?
Not sure who to contact about your NDIS plan? Learn what a Local Area Coordinator (LAC) can help with, what they can't do and how to find yours.
Oct 164 min read


My NDIS Funding Is Running Low — What Should I Do?
Running low on NDIS funding before your plan ends? Learn how to check your budget, manage your supports and understand when a Plan Reassessment may be needed.
Oct 94 min read


NDIS Improved Daily Living Funding— What Does It Cover?
What does NDIS Improved Daily Living Skills funding actually cover? Learn how it can be used for therapy, assessments and skill development, and what is changing from October 2026.
Oct 14 min read


NDIS Social and Community Participation Funding: What Does It Cover?
Social and Community Participation funding can support much more than simply getting out of the house. See practical examples of how NDIS funding may support everyday activities, social connection and greater independence.
Sep 284 min read


NDIS Changes from October 2026: What Will Happen to Your Funding?
New NDIS changes start from 1 October 2026. Find out which support budgets may be reduced, which supports won't be affected and when the changes may apply to your plan.
Sep 234 min read


What Should You Expect from Your NDIS Plan Manager?
Your NDIS Plan Manager should do more than pay invoices. Find out what to expect, from checking claims and tracking your budget to keeping you informed when something doesn't look right.
Sep 144 min read


Thriving Kids or NDIS? What You Need to Know from October 2026
Thriving Kids starts rolling out in October 2026, but that doesn’t mean children will suddenly lose their NDIS support. Here’s what families need to know about existing participants, new applications and the major NDIS access changes coming from January 2028.
Sep 104 min read


How to Choose the Right NDIS Provider
Not sure how to choose an NDIS provider? From registration and fees to finding the right people, here’s what really matters before you decide.
Sep 34 min read


NDIS Support Workers: What Can They Help You With?
From personal care and daily living to transport and community participation, NDIS support workers can help in many different ways. Here's what they can help with and how to find the right worker for you.
Aug 284 min read


What Do the New NDIS Laws Mean for Participants and Applicants?
New NDIS laws passed Parliament on 19 August 2026, with changes to plan reassessments, funding, eligibility and more. Here's what participants and applicants actually need to know.
Aug 214 min read


Is the NDIS Getting Faster? What the Latest Report Tells Us
The latest NDIS Quarterly Report shows faster access decisions, strong customer satisfaction and improving outcomes for participants and carers. But what do these numbers actually mean for people applying for or already using the NDIS?
Aug 203 min read


What Is Support Coordination and How Can It Help You?
Not sure what a Support Coordinator actually does? Learn how Support Coordination can help you understand your NDIS plan, find suitable providers and turn your funding into practical support.
Aug 173 min read


NDIS Managed, Plan Managed or Self Managed: Which Option Is Right for You?
Not sure whether to choose NDIS Managed, Plan Managed or Self Managed? Learn the key differences and discover which funding option may best suit your needs.
Aug 103 min read


Exploring Mt Wilga Private Rehabilitation Hospital: A Closer Look at the NDIS Therapy Team
Joystep recently visited Mt Wilga Private Rehabilitation Hospital to learn more about its multidisciplinary NDIS therapy services. Discover how rehabilitation, hydrotherapy and allied health professionals support people with disability.
Aug 35 min read


Has My NDIS Application Been Delayed? Why Your LAC Recommend a Community Connection Plan
Learn what the CCP is, whether it delays your application, and what we've observed through supporting real applicants.
Jul 303 min read


7 Ways to Get Better Outcomes from Your NDIS Support
Discover seven practical ways to get better outcomes from your NDIS support. Learn how to choose the right providers, review your plan, build independence and make the most of your NDIS funding.
Jul 293 min read


How to Apply for NDIS: A Step-by-Step Guide
Learn how to apply for the NDIS with our step-by-step guide, including eligibility, supporting evidence, the application process and what happens after approval.
Jul 224 min read
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