Support Coordination

Understanding your NDIS plan is only the first step. Making the most of your funding requires the right supports, the right providers and a clear plan. Joystep provides NDIS Support Coordination services across Australia, helping participants understand their NDIS plans, connect with suitable providers and build the confidence to navigate the NDIS.

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Whether you've recently received your first NDIS plan, are changing providers or need support coordinating multiple services, our experienced Support Coordinators work alongside you to ensure your supports are working towards your goals and changing needs.

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How our Support Coordinators can help

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Our Support Coordinators can assist with:

• Understanding your NDIS plan and available funding

• Explaining how your NDIS funding can be used

• Connecting you with suitable registered and non-registered providers

• Coordinating supports across multiple service providers

• Finding therapists, support workers and other NDIS services

• Preparing for plan reassessments and changes in support needs

• Assisting with provider changes where required

• Building your confidence to manage your supports more independently over time

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Why choose Joystep

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At Joystep, we believe good Support Coordination is about helping you make informed choices and achieve the goals that matter most to you. We take the time to understand your circumstances, explain your options in plain language and help you build a support network that reflects your individual needs and preferences.

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Our multilingual Support Coordinators provide services in English, Mandarin and Cantonese, making it easier for participants and families from culturally and linguistically diverse backgrounds to understand the NDIS and access the supports they need.